Client Agreement

Effective January 1, 2026

This agreement is entered into by and between Tom Staley (“Coach”) doing business as Staley Fitness, and the client (“Client”). Acceptance of this Agreement is provided by the Client through a separate electronic acknowledgment and signature process required prior to participation in any services provided by Staley Fitness. It outlines the terms, scope, and responsibilities governing participation in Staley Fitness services. This Agreement applies to all services provided by the Coach, whether training, coaching, or programming-only, and supplements the Liability Waiver and Informed Consent referenced below.

1. Scope of Services

Staley Fitness provides individualized fitness training, programming, and coaching services designed to improve strength, mobility, performance, physique, and overall well-being. Coaching may include education and general guidance on exercise, recovery, nutrition, and behavior change to support healthy weight management and body-composition goals. All services are provided virtually, and the Coach is not physically present during sessions. All information provided is educational in nature and not intended to diagnose, treat, or prescribe for any medical condition. Clients should consult a licensed healthcare provider or registered dietitian for individualized medical or dietetic advice.

2. Service Packages

Clients may purchase training, coaching, or programming-only packages of varying formats and durations. Each package is governed by this Agreement and begins upon payment.

Packages are non-recurring and do not renew automatically. All packages expire if unused after the stated validity period. Unless otherwise stated in writing, packages do not roll over and may not be paused or extended.

Training and coaching packages are intended for use within a one-month period. To encourage consistency, all purchased sessions expire forty-five (45) days after the purchase date unless otherwise stated in writing. Unused sessions after the expiration date are forfeited and non-refundable, except where prohibited by law.

3. Payment and Fees

Payment is due in full before sessions or programming begin. Payments are nonrefundable except as required by law. Late cancellations and no-shows are billed as used sessions. Staley Fitness may review and adjust rates periodically (typically every 12–24 months) with at least 30 days’ written notice. Continued participation after a rate adjustment constitutes acceptance of new rates.

Clients must provide notice of cancellation or rescheduling by 5:00 PM the day before the scheduled session. Cancellations received after that time are considered late cancellations and will be counted as used sessions. Sessions missed without notice (“no-shows”) are also counted as used. Exceptions may be made at the Coach’s discretion for emergencies. Discretionary exceptions do not create a waiver of future enforcement.

4. Client Responsibilities

The Client agrees to accurately represent their health status, injuries, and limitations; to obtain medical clearance when appropriate; and to follow all exercise and safety instructions to the best of their ability. The Client accepts responsibility for disclosing relevant physical or psychological conditions that may affect participation. The Client acknowledges responsibility for the safety of their training environment, equipment, and internet connectivity during virtual sessions.

5. Coach Responsibilities

The Coach agrees to provide individualized programming and instruction consistent with professional standards, within the scope of practice as a certified fitness professional and coach. The Coach does not guarantee specific results, outcomes, or performance improvements.

6. Non-Medical Scope of Services

All information and guidance provided by Staley Fitness are educational in nature and are not intended to diagnose, treat, cure, or prescribe for any medical condition. Coaching and training services are not a substitute for medical or dietetic care. Clients are encouraged to consult a licensed healthcare provider or registered dietitian for medical, therapeutic, or individualized nutrition advice.

7. Release of Liability, Assumption of Risk, and Informed Consent

The Client acknowledges having reviewed and agreed to the current Release of Liability, Assumption of Risk, and Informed Consent posted at staleyfitness.com/liability-waiver provided by the Coach and incorporated herein by reference, as amended from time to time. This waiver forms an integral part of this agreement and governs all participation in Staley Fitness services.

8. Communication and Scheduling

Communication for remote and coaching services may include email, video, or approved messaging platforms. Scheduling, rescheduling, and communication boundaries will be discussed individually with each client.

9. Termination

Either party may terminate this Agreement at any time with written notice. Termination of this Agreement does not affect the Client’s right to use any prepaid sessions remaining in a current package, provided such sessions are used before the applicable expiration date. Unused sessions remaining after the expiration date shall be forfeited unless otherwise required by law or expressly agreed to in writing.

10. Governing Law

This Agreement shall be governed by and construed in accordance with the laws of the Commonwealth of Massachusetts. Any dispute, claim, or controversy arising out of or relating to this Agreement or the services provided by the Coach shall be resolved in accordance with the dispute resolution provisions (including arbitration) set forth in the Liability Waiver and Informed Consent, which are incorporated herein by reference.

11. Entire Agreement

This Agreement, together with the incorporated Liability Waiver and Informed Consent, constitutes the entire agreement between the parties and supersedes all prior or contemporaneous understandings, whether written or oral.

12. Severability

If any provision of this Agreement is held invalid or unenforceable, the remaining provisions shall remain in full force and effect.

13. Amendments

This Agreement may be amended only in a written modification accepted by both parties, including by electronic acknowledgment.

14. Assignment

The Client may not assign this Agreement without the Coach’s prior written consent. The Coach may assign this Agreement in connection with a sale or transfer of the business.